Privacy Policy

Last updated: 25 August 2026 · Effective: 25 August 2026

This document is provided in Vietnamese and English. In case of any discrepancy, the Vietnamese version prevails.

Overview

This Privacy Policy explains how Siri9 (“we”, “us”) collects, uses, stores and protects personal information when you use the siri9.io website and our services. We process personal data in accordance with the laws of Vietnam, including Decree 13/2023/ND-CP on Personal Data Protection.

Information We Collect

We collect information you actively provide through our contact and quote-request forms. Such as your name, email, phone number, company name and message. We also collect a limited amount of technical data (such as IP address, browser type and pages viewed) needed to operate and secure the services.

How We Use Information

We use your information to respond to enquiries, deliver and improve our services, send transaction-related notifications and keep our systems secure. We do not sell your personal information.

Legal Basis

Our processing of your personal data is based on: your consent when you submit a form; the necessity to perform or prepare a contract; and our legitimate interest in operating, securing and improving the services, in line with Decree 13/2023/ND-CP.

We do not share your personal data with third parties for their own marketing. We use a small number of reputable service providers to run our systems: Cloudflare (website hosting, database and content delivery), Resend (sending form notification emails) and Google Workspace (business email). These providers only process data on our instructions and to the extent necessary.

Retention & International Transfer

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Because Cloudflare's infrastructure is global, data may be processed or stored on servers located outside Vietnam; in that case, we apply appropriate safeguards as required by law.

Data Security

We apply reasonable technical and organisational measures, such as transport encryption (HTTPS), access controls and monitoring. To protect your information against unauthorised access, alteration or disclosure. However, no method of transmission or storage is completely secure.

Your Rights

Subject to applicable law, you have the right to request access to, correction, updating, deletion or restriction of the processing of your personal information, as well as to withdraw your consent. To exercise these rights, please contact us using the details below.

Cookies

The website uses essential cookies and cookieless analytics. Details are set out in our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect from the date they are posted on this page.

Contact

Privacy questions or requests relating to personal data can be sent to siri@siri9.io, Ho Chi Minh City, Vietnam.